USI Insurance Services Claims Ex-Broker Poached Clients for Own New Agency

New York-based insurance broker USI Insurance Services has gone to court to halt a former employee it alleges has poached a few customers for his own newly-formed agency. USI claims that Billy J. MacNair is violating employment and severance agreements …

Commercial risk teams are responding with tighter controls, scenario modeling, and broader collaboration across underwriting, claims, and cyber operations.

Leaders continue to prioritize resilience planning while balancing cost, coverage terms, and operational exposure in a changing market cycle.